x-post from /r/talesfromretail. Customer was classic /r/dadjoke material.

I apologize for this wall of text, I didn't know where I should cut out parts because they're all relevant to the story. Sorry again.

Hey TFR people! So for background, I work at a kiosk in a mall where I repair cracked phones and do other mind numbing work that I can now probably do in my sleep. I've been doing this job for a little over two years and can fix an iPhone, for example, in about 15 minutes. I apologize for the wall of text. Anyway, this story happened last night.

So, a family of three walk up (mother, father and daughter) but only the father spoke to me and this is where conversation starts. Note: When I was handed this girls phone she had a case with this image on it and was already about to laugh. Customer will be C and I of course will be Me.

C: How much does it cost to fix my daughters phone and can it be fixed?

Me: Oh it's very repairable, after tax and labor, it comes to $xxx.xx.

C: Do it

Fuck, he's one of these guys...

Me: Alright then, I just need a name and signature on this disclaimer we have.

At this point, I've taken their phone and am prepping to work on it.

C: Do I have to use my real name?

PAUSE Now, over the 2+ years I've worked here, I have never heard this question. So I was kind of taken by surprise by it. For a minute, I thought he was one of those paranoid people. PLAY

Me: Um.. Well I guess you don't have to. It's preferred since we can look you up in our system faster later.

C: Oh ok.

I turn back around and start to use my tools on the phone when customer guy throws me another curve ball question.

C: Can my daughter still play the piano when this is done?

I manage to turn and see him smirking a little and go back to his serious poker face so I pick up that he's joking.

Me: Well I would hope so. Slight laughter

C: Oh ok great! She's never even touched one before so it's good to hear her skill won't change in the slightest.

I'm on the verge of outright laughing at this point. I manage to hold it back and finish my repair. I snap her grumpy cat case back on, hand her phone back when she mentions the home button isn't working.

Oh that's an easy fix

Me: Ah, don't worry. Give me one second and I'll have that fixed.

C: One. Try it now "Insert girls name"

Me: Haha well I haven't done what I need to yet.

I pull out a giant clear bag half full of spare parts.

**

... keep reading on reddit ➡

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📅︎ Jul 16 2014
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About the newest Microsoft patch

Microsoft confirms that there's an issue with their most recent patch: it can corrupt Windows installations. A Microsoft developer by the name of Benedict [Last name withheld due to reddit rules] admitted that the code he wrote was faulty and could lead to corruption of some system files. However, Microsoft still recommends downloading the patch, since these cases are rare, and a tool that repairs affected installations will be available by tomorrow, and can easily be downloaded, since the faulty patch doesn't break any Internet features. Microsoft estimates that only 0.002% of Windows installations will be affected, and that on all other PCs, the patch does fix the bug it addresses. Although some sources on the net claim otherwise, Microsoft states that...

Benedict's Blunder Patch is low-key.

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📅︎ Sep 23 2015
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