Framework Laptop vs Marketplace Orders and Freight Forwarding

Hello Framework Community,

We've made it through our first holiday season crunch and we'd like to welcome all of the new Framework Laptop owners into the fold! You are amongst friends and we're glad you're here. Yes, there were logistical hurdles that many companies, not only our own, had to jump over to get product out our doors and to yours in the US and Canada. Hopefully you are all enjoying your new shinies and are taking advantage of what your Framework Laptop has to offer.

I wanted to take a moment to discuss a few topics that have been flowing through the Framework Support team as of late to hopefully clear up any confusion that might be out there regarding shipment timing of Framework Laptops, and the difference between Framework Laptop orders and Marketplace orders.

For the US and Canada, barring any outlying circumstances, we're shipping orders within 5 business days of order placement (weekends not included). We had some unexpected inventory shortages of certain components due to inbound delays from overseas which led to some short delays, but in general, we're shipping fast. We've seen some frustration from folks that have written in to attempt to change their order after a few days only to be told that their order has already been locked, picked, packed, and is ready to go out the door. While we understand that can be a frustrating experience, I'd like to explain why changing or canceling an order at this stage is either very difficult, or impossible, given the fulfillment process. We work with an external fulfillment partner that handles our shipments for us, and once final payment is captured (typically 1-2 days after the inital $100 deposit is captured), we auto-communicate the order to them so that they can process it for shipment. Once that order is in their system and the gears of the machine start turning, it's hard to stop. When we receive a change request, the order is likely already been pulled from inventory, put together in a package, weighed, sealed, and labeled. Even if it isn't yet, we have to put in a request to "stop ship" to see if we can halt the entire process, have the order canceled from their system, and verify that everything is scrubbed without errors. Once we verify cancelation, we then have to cancel everything on our side to allow for the process of a refund. This all said, all is not lost, if it does get finalized and shipped, we can simply send you a prepaid return label to send the product back to us, and onc

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πŸ‘€︎ u/TheTwistgibber
πŸ“…︎ Jan 05 2022
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WeGoBuy Freight Forwarding Guide

Part 1: https://streamable.com/83b0qm

Part 2: https://streamable.com/blhin4

Thanks for watching everyone! This is the first guide I've ever done, so I hope it's understandable for everyone. If you have any questions, please let me know!

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πŸ‘€︎ u/FightingBear11
πŸ“…︎ Jan 10 2022
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Looking to get out of freight forwarding, career options?

Hello all, I been working 1 year as a sea export operations for a freight forwarding company. I am looking to get out of freight forwarding and I am wondering what career path do I have with my experience. My experience include data entry, record/inventory keeping, coordinating/planning freights arriving and leavining, communications with clients, logistic documents. I also have a bachelor agriculture business degree. The aspect I enjoy most is the planning and coordinating part so hopefully there is something I can do that focus on this part. I just do not see a comfortable future in freightforwarding business and I want to take a different path. Thanks.

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πŸ‘€︎ u/sn0wmountain
πŸ“…︎ Jan 12 2022
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Freight Forwarding Scammers

I wanted to write this as a forewarning to all those who have been scammed prior. I am going to write this as accurate to the situation as possible, and detail my own mistakes in this process.

This first started a few weeks prior; I had built up a haul that I wanted to ship out, but with pricing the way it was, I was struggling pulling the trigger. Then I came across freight forwarding services, which seemed like a cheat code. I could order whatever I want and half the cost of shipping, seemed like an amazing deal. I researched as much as I could on subreddits and a few names were thrown around. I decided to go with Chen because of a prompt response and multiple β€œpeople” talking about his service on threads.

I started talking to him and vetting him. Once I asked him about how I could trust him, he became very defensive and very aggressive towards me. I immediately recognized it as a red flag, but after a week, I saw other individuals vouching for him and one individual I PM’ed who vouched for him. This is my first mistake, I should have trusted my gut which gave me very shady vibes of this guy. But I gave him another chance.

I messaged him, got a quote for 108 dollars for approx 9.5kg of stuff. Mistake number 2, I should have attempted a smaller cheaper haul with him prior to giving him my full haul, but again, hindsight is 20/20 and I was trying to get my stuff that had been sitting there. So I got some more info and paid through PayPal, I made sure that I paid with g&s just in case.

A day passes and he says he never got my payment, so we cancel the payment and do it again. He again says he can’t β€œaccess the funds.” So this should have been another red flag for me, but I was stupid and just excited to find such cheap shipping, so I followed through with his request for f&f payment on PayPal. He says he got the payment and that my package is now going to HK and that I should receive it in 7-14 days.

Great! I was really excited to finally get my haul, and I messaged him around 2 days later asking if there was any update. It was midday EST so I didn’t expect a response immediately. He must have been sleeping since it was overnight in China. I waited 10 hours and checked in again. Nothing. He had seen the messages.

At this point, I urged a response because I was starting to face reality. Still nothing and now any messages I sent saw only a single check mark on WhatsApp. He either disconnected his WhatsApp or blocked me.

It became clear to me

... keep reading on reddit ➑

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πŸ“…︎ Nov 17 2021
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TaoBao Freight Forwarding Guide (Part 2)

Step 13: After you have confirmed the address, it will bring you back to the checkout page: make sure everything is correct here. Then click submit orders and it will bring you to the payment page

https://preview.redd.it/n08qdyjj8jb81.png?width=1331&format=png&auto=webp&s=0455f3bbb7ff08c7882a310a94f26ea07d18dab4

Step 14: The final step is payment, after clicking Submit Orders, Taobao should bring you to this AliPay Payment Portal where you can enter your credit card. Make sure it is the Overseas version of the portal, so it accepts international credit cards. This is the last step of the process, after entering your payment information and confirming, your order will be completed!

https://preview.redd.it/io8a5iip8jb81.png?width=1293&format=png&auto=webp&s=8aa06b50b14d14be9adfe2329cfa26869c4a0983

Hope everyone learned a lot from this guide, I spent a lot of time on it. Also, let me know if everyone like the written or video format better, I have been experimenting with both. If you have any questions let me know in the comments!

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πŸ‘€︎ u/FightingBear11
πŸ“…︎ Jan 13 2022
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Using a MyUS.com for Freight Forwarding

Hi, I was planning on ordering some Vans shoes and since they do not ship to SL, I was thinking of using MyUS.com to forward the shipping. Does anyone have any experience with this company? Are they good or are there any better alternatives?

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πŸ“…︎ Jan 02 2022
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TaoBao Freight Forwarding Guide (Part 1)

Hey everyone, it's Shane here with the second guide for the sub. This guide will be regarding how to order TaoBao goods to a Freight Forwarder. The requirements to utilize this method are:

  • A TaoBao Account
  • An international Visa or Mastercard Credit Card
  • Google Translate Browser Extension

Step 1: Once you have found the product you wish to buy and have inputted the color and size requirements, click Add to Cart (Make sure you have the Google Translate on automatic translation, so it translates most chinese words to english, makes it much easier!)

https://preview.redd.it/5moi6n3czib81.png?width=1476&format=png&auto=webp&s=6591e5a2dc2a4076122d63fd434172b770ca03f3

Step 2: After clicking add to cart, Taobao will take you to this page. Just click go to cart checkout.

https://preview.redd.it/di43oogr3jb81.png?width=1512&format=png&auto=webp&s=fabda77986eac637b7cfa7a981ab686c761b7d08

Step 3: After you have been redirected to your cart page, make sure all the product info is correct, and then click settlement to go to the checkout page

https://preview.redd.it/ynutc90y3jb81.png?width=1561&format=png&auto=webp&s=332dde31098cbdf001a88777db0d4fb192c7f1b7

Step 4: After clicking settlement, it'll bring you to the checkout page. Here you will need to enter the address of the Freight Forwarder, for this guide I will be using the address of Darren's Zheijiang Warehouse. Just click on use the new address to start adding a new address.

https://preview.redd.it/xxwamb934jb81.png?width=1316&format=png&auto=webp&s=a4c0744f7665aa4df409bcf7d0a16a3541e9786d

Step 5: Taobao will take you to this page, which is the selection page for the address, this is one of the most difficult steps so pay attention. The Google Translate extension will not translate the province/city/street names so I will translate it. You will need to input the Province, City, Area/Town and Street in these option menus.

https://preview.redd.it/2usv5cjb4jb81.png?width=1381&format=png&auto=webp&s=17a176a6c540da196617a4b53fd2e464733007ae

https://preview.redd.it/fsdva0rj4jb81.png?width=1381&format=png&auto=webp&s=24f073c40489879c6af4d164c65ac447eda60036

Step 6: Find the address of your Freight Forwarder, and copy the Chinese name of the Province. Then go back to Taobao and press Command/Control F to search the page, and paste the name, it should be highlighted on the page.

https://p

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πŸ‘€︎ u/FightingBear11
πŸ“…︎ Jan 13 2022
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How I got scammed by a freight forwarding scammer

One day I was just scrolling trough the sub when I encountered a haul post, 3 pairs of jordans -if I remember corectly- and in the title it said 54$ shipping. Everyone was asking op how was shipping cost so low? He replied to everyone saying PM I dont want this to seem like an avertisement. I still have the dm’s between him and I - u/Richy_LLoyd this was the name of the account, deleted now lol -.

He gave me the number to a guy called Chen - +14099953652 - .I quickly got in contact with him, asked him if he ships to my country and asked him how much it would be to ship around 7-8 kilograms. He responded very fast no matter the time. After like 2 weeks of talking and setting things up I sent him the package and 90$ for thr shipping cost.

This is where everything went wrong. After I sent him the money he stopped responding, even tho whatsapp showed me when he was online or last online. After a couple of days of 0 contact from him I get a message: β€œI could not attend any work related issue -video of a woman in the hospital- My wife has been admitted” β€œShe is going to deliver”, it was a video of a pregnant woman lol. I said congrats and that was about it. Now normally I would have thought yeah i got scammed BUT pretty much around the same time I got sent this video, somebody posted in the sub a screenshot of the same video I got with the caption of chens wife is giving birth or something like that. I have the screenshot of the post - i just have to find it in my phone -. The post is no longer found anywhere, neither is the account that posted it.

After 2 days I texted mr chen, sorry to bother you, but can I get the tracking number for my package? This is where i got blocked, I had gotten scammed. Fucking sucks.

THIS IS WHERE CSSBUY CAME IN CLUTCH, fucking love them I will always recomment them from now on. I contacted them and asked them if they could get the package back, at first they told me it was already shipped. I gave them chens number and they told me to contact him, which i couldnt since i got blocked. This is where i thought i lose everything. like 2 days later i get a notification on cssbuy sayinng the package will arrive soon. How did they manage to do this ? I have no ideea. Package is now in my warehouse, NO item missing.

I will post screenshots of the whole interaction after i figure out how, can anybody help me with this?

Whats to learn from my stupid decision? Dont trust strangers, even on this sub. Use CSSBuy lol.

And From now on I r

... keep reading on reddit ➑

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πŸ‘€︎ u/NiceNameDude
πŸ“…︎ Nov 20 2021
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Freight Forwarding Germany | myGermany canva.com/design/DAE1ZvUK…
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πŸ‘€︎ u/lukasschweizer
πŸ“…︎ Jan 14 2022
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A Freight Forwarding Community?

Is there a sub of like approved members that act as a Freight Forwarding company? But instead of using a company I can use a person and thus only pay the international shipping and not the customs and duties to import? For small personal items?

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πŸ‘€︎ u/conbizzle
πŸ“…︎ Jan 07 2022
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How many Bumi folk really benefit from 51pc equity in freight forwarding firms? Syed Saddiq asks govt after stake hike in 12MP malaymail.com/news/malays…
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πŸ‘€︎ u/TornadoJ88
πŸ“…︎ Sep 28 2021
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Anyone worked in Freight Forwarding and know what it's like?

Hi all,

I am a qualified engineer with 6 years experience based in Ireland. I am looking to leave engineering due to the volatility of the construction market here and move into something more stable like Freight.

I can see Freight Forwarder jobs advertised here in Ireland for good money. Has anyone any experience of the job? Would it be difficult to pick it up? I assume there are entry level roles like any job?

Thanks

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πŸ‘€︎ u/---2-Stroker---
πŸ“…︎ Jan 01 2022
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Freight Forwarding/ Logistics roadmap ?

Hello Everyone, I’m new here. To start I am 32 year old male living and working in New York. My highest level of education is a 2 year degree is business. I am currently employed as a Logistics Coordinator for a freight forwarding company. I got the job with zero experience and prior training. Salary about 45k.

It’s been great for the last 3 years and I enjoy it. However I want to take my career to the next level. The company I work for is fairly small so there is not much room for growth. Is there a recognized certification or path I can take to increase my value as a prospect for hiring companies ?

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πŸ‘€︎ u/vaevictuskr
πŸ“…︎ Jan 02 2022
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Freight forwarding company from China to Dubai

Hello guys. Wondering if any UAE company can handle shipping from China that would not take months to receive and would not charge sky high prices. Thanks in advance

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πŸ‘€︎ u/hospitality883
πŸ“…︎ Nov 30 2021
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What do you think of the freight forwarding system?

I think that all around the world, forwarding companies are facing a big challenge, and that is to be able to have correct control of each of the packages they receive and are sent to their destination.

Now, there’s a great opportunity with a freight forwarding system, but what is it?

β€œA freight forwarding software system helps companies manage the receipt, storage, and delivery of cargo in real-time.”

What do you think about this?

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πŸ‘€︎ u/alacret
πŸ“…︎ Nov 22 2021
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Bergen County Company Admits Price Gouging Grocery Stores With Sale of COVID masks: Allegedly, TSC Agency LLC, a logistics and freight forwarding company based in Mahwah, sold these masks at a price of $5.25 per mask, a markup of more than 400% nbcnewyork.com/news/new-j…
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πŸ‘€︎ u/PatxFussy
πŸ“…︎ Dec 11 2021
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Freight forwarding for noobs: Anyone have resources for educating someone about the process? I am looking to ship personal items from MichoacΓ‘n to Los Angeles.

I'm planning a trip to MichoacΓ‘n, Mexico and interested in purchasing furniture, ceramics, and other items for personal use.

I'm seeking advice on:

  • The freight forward process from start to finish.
  • What I need to look out for in a ff company.
  • Recommendations for reputable companies to work with.
  • Any other advice for a noob.

Thank you in advance.

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πŸ‘€︎ u/ilovemrhandsome
πŸ“…︎ Dec 03 2021
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Bergen County Company Admits Price Gouging Grocery Stores With Sale of COVID masks: Allegedly, TSC Agency LLC, a logistics and freight forwarding company based in Mahwah, sold these masks at a price of $5.25 per mask, a markup of more than 400% nbcnewyork.com/news/new-j…
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πŸ‘€︎ u/shallah
πŸ“…︎ Dec 11 2021
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Freight forwarding

Just a quick question is it normal for a ddp price to be almost double the exw price?

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πŸ“…︎ Dec 12 2021
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Is there a Reddit for private freight forwarding?

I am looking for a sub where people offer their service to send me goods from their country. For example I am looking for a US person who sends me a letter with pepper seeds and I’ll pay for the shipping/package/goods/service.

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πŸ“…︎ Oct 28 2021
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How does freight forwarding work?

I am purchasing a large machine from China for use in Detroit, MI. I am unfamiliar with the logistics of international shipping. What steps do I need to take to set up transport all the way from the factory to my driveway?

The seller uses a forwarding company that will get it to a Detroit warehouse they say. And then it would be on me to get it from there to my driveway (30 miles)

What's the most efficient way to go about this? How does this game work?

Thank you

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πŸ‘€︎ u/fortuneearly19
πŸ“…︎ Sep 27 2021
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We cooperate with the new freight forwarding company

We cooperate with the new freight forwarding company, the package will reach your country faster.

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πŸ‘€︎ u/misschen625
πŸ“…︎ Dec 29 2021
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