Desperate, slightly unpleasant men will be clamoring for your interest.
I thought this was interesting (link in French): https://lp.ca/n0J2qH?sharing=true
Since 2010, in Quebec, it’s illegal for a dealership to charge more than the advertised price for a car. Seems pretty basic to me, but apparently a lot of dealerships are not respecting the law. If for any reason, the ad or website offered a price and the dealership refused to sell at the advertised price, they were breaching the law.
It’ll be interesting to see how the lawsuit unfolds. I knew buying a car was a constant game of tug of war until the contract was signed, but I didn’t know just how widespread the practice of overcharging was.
Edit: Okay some more info after talking on the phone. They've agreed to trade two vehicles in for the Grand Wagoneer. They weren't using the Sierra and wanted to capitalize on the used car market, so they traded it immediately before receiving the GW. Once the GW is in stock and ready to pick up, they'll trade in a 4Runner for $45,000ish, provided it appraises well on the spot, and walk away with a small amount of cash in hand. The $45,000 figure for the 4Runner was quoted to them when they traded the Sierra, but of course that’s subject to change once (if) they bring it in to formally trade.
They've bought a car from the dealership in question before, so there was a degree trust. Still true that there is no paperwork stating their cancellation policy and there was never any mention of it up front, which is really the crux of the issue here. The sales guy did mention that they've had a problem with people cancelling lately.
Edit 2: One of my replies is pretty well buried in a thread now, so it’s worth noting here. My parents have a bill of sale in hand stating the offered and accepted price for the Sierra and the price for the Grand Wagoneer. No fine print stating a cancellation policy.
I sincerely appreciate all the feedback!
A few months ago my parents traded in a Sierra Denali to a dealership and ordered a new Jeep Grand Wagoneer. As the months have gone on they've started to feel guilty about it for reasons ranging from fuel (in)efficiency to the opulence of having like $93,000 into a vehicle when they're nearing retirement. They've finally reconsidered and contacted the salesman to cancel.
The dealership is holding the $50,000+ from the sale of the Sierra. The salesman told them that he never imagined that they'd cancel, but that he neglected to tell them there would be a $2000 non-refundable deposit that they wouldn't get back if they walked. So if they want their money back from selling the Sierra, they'll get it minus $2000.
The kicker is, there isn't a single piece of paper with either of my parents' signatures on it that states they're obligated to a non-refundable deposit. He didn't mention it when there was a handshake deal, either. My dad asked the guy if he has anything anywhere stating that they agreed to those terms and he said no. He admitted he forgot to mention it to them.
My parents now feel locked into this dealership and feel like they need to buy a car from them or else they lose $2000. I told them that's essentially extorti
... keep reading on reddit ➡
I'm stuck car shopping and it's worse than a root canal. I hate everything about this industry and process.
Can anyone advise regarding dealerships that are not obnoxious and employ salespeople that don't belong on the set of Better Call Saul? Looking for a small to mid size SUV. Buying new because there is zero benefit in Ontario of buying from a private seller given the stupid RST and the insane cost of used vehicles right now. So glad the Ontario Government wants to "even the playing field" and protect the predatory greaseball used car dealerships charging 15% interest. Ridiculous.
I hate car shopping at baseline but after 2 days of trying to car shop in Ontario for the first time I can say this is one of the most noxious experiences I've ever had. Everything about it is just gross. If there is anywhere that is less gross let me know so I can see if I can buy a car without wanting to lobotomize myself in the process.
Don't recommend anything owned by Dilawri Group. Their website is already the equivalent of the old Brick commercials that screamed at you and when I tried to call to book a test drive the sales guy was worse than that Vince guy from the slap chop commercials.
I guess it’s because he has the best pickup lines
Just trying to understand how in April of 2020 this (rather small) dealership not only recorded 165 employees, but somehow was also given $1,940,261 of tax payer money as well under the 'Paycheck Protection Program'
This company stuck out to me because it was one of the few companies in northeast PA that had received a 7 figure loan.
https://projects.propublica.org/coronavirus/bailouts/loans/scott-cars-inc-8238127100
The car dealer prepares it, and when the snail comes in for the car he asks “why the letter ‘S’ on the side?”
The snail replies “I want people to see me and say ‘Wow! Look at that S Car Go!’”
It's now my habit to answer these calls with "hello, my name is not Carol please remove this number as valid."
That usually works, the person usually apologizes and we hang up.
Except for that one piece of work who insisted she needed my name and address to prove I didn't make the inquiry. I hung up, called back, and the next lady just said thanks for letting us know.
The first time it happened, I asked one of the dealerships how this could happen and is there anyway to prevent these calls, because it had been a streak of 5+ calls per day for a week. I was told it was probably just a typo on Carol's part when she entered her phone number.
But 6 months later, I had another streak of phone calls. I ignored most of those.
8 months later, they start again. I got the same explanation as before: Carol probably typo'd her number.
Last night the calls started again. Still looking for Carol in Schaumburg.
Is there anything I can do about this? Is there an explanation for how my number got associated with this Carol?
These calls are mostly an annoyance but maybe it's a sign something has been compromised? I haven't gotten any weird emails or noticed anything suspicious in my online history.
Thank you for any insights.
I picked up my vehicle from servicing at Audi Downtown Toronto when I came across dashcam footage of them closing their garage door on the hood of the car. This was never disclosed to me when I picked it up and I had to find this out on my own. I complained to the service advisor with the video footage who then relayed this to the service manager.
The manager called me today, not even apologizing for what transpired, and even became abrasive and rude, not giving me a chance to tell him what happened. He was playing dumb by saying how they don't even know IF the garage door even touched my car despite having explicit video proof of it happening. He even went as far as to tell me that having a dashcam recording is "illegal" and that I should delete it. He tried to get me to admit that there was no "visible damage" in order to absolve himself of any legal responsibility regarding the incident. I told him whether or not there was damage, it goes against Audi's values by not disclosing such incidents to their customers.
Had there been noticeable damage that was discovered later by me, and without and video evidence, how would anyone even seek recourse from the dealership? I actually cannot believe what I was hearing. Here's the video of the incident.
It’s so annoying to try and shop for a vehicle and their websites show all kinds of vehicles, but then you go there to check them out or call and they say that they’re all sold or reserved. It’s such a waste of time.
When will people learn, lost their jobs and family will be pressing charges
The lease on our 2021 Forrester was up in like two weeks and Subaru was basically telling us that we'd have to pay like $1000 for new tires and more money for other potential repairs unless we signed up for another lease. After we managed to escape from the salesman, we went to Carmax and they appraised our Forrester at 28000, which was over 8,000 dollars more than Subaru (or the lender Chase I guess) and so we would receive that as a buyout from Carmax. Did we really just manage to profit $8000 from a car we didn't even own? I've got to be missing something right? What's stopping Carmax from being like oh they only valued it at $19000 so, instead we'll give you $19001?
I bought a new car recently for the first time and did my best to read every single dang line of that contract.
I came in pre-approved with a loan with USAA. Everything seemed good to go, the dealership said they would go with that one, although my retail contract does not specify the bank, just the rate and loan terms USAA gave me.
I gave my downpayment. They also said I needed to fill out their credit application. I asked why because I was pre-approved, and they said it's just part of the process. So I did it.
I waited 2 weeks and saw my USAA loan was not moving. I called the dealership and they said they actually decided to go with another bank. This was a surprise as they hadn't mentioned this at all, and I already had my USAA loan set up and ready, it was just waiting on the dealership. The dealership said that it's already done and they thought that I wouldn't mind (???) because the loan rates are matched.
I don't bank with this other bank, nor do I want to. I want to go with what I'm pre-approved with. If they change the lender down the road (I hear that happens with mortgages) ok, but that's not mentioned in the contract. I'm assuming this happened because I filled out their credit application, but can I pushback and still go with my pre-approved loan? They're making it sound like I'm crazy for doing that. I don't want to escalate it, but this just feels weird to have the lender switched on me before I even see the loan or sign it, and without my knowledge. Is this normal? Can I pushback?
ETA: thanks for all the comments and input! What’s done is done, which I realize, and I’m realizing that nothing wrong was done here per say, just that it was not a transparent process. Learning lesson for me next time I buy a car. thanks x
Due to our car getting totaled, we’re in the market for a new vehicle. We usually buy used, but with the way the market is right now, decided to see if we could find a new vehicle at MSRP, as it would be worth it at this point. We have narrowed it down to a few models, but was curious if anyone knew of any dealers that sell at MSRP (lower would be amazing, but I’m hearing that is impossible right now) around Knoxville? We are ok to drive to other areas to get the right deal if needed as long as it’s within ~5 hours.
The current brands we are looking at are:
Toyota Volkswagen Hyundai Kia
Thanks for any insight!
They gave me vin. Car hits the lot, now they say these cars are rare and they have 5 more people who are willing to pay 8-10 K and if I want to keep the deal I pay them 3k more so 6K over msrp. I asked to refund my money as it was scam, they said you signed stating it is non refundable but I feel like I got scammed. I can pay 6K but am I that stupid when the value of this car then doesnt make sense. They gave me till tomorrow morning to decide. They said I could use the money towards any other honda at best but it has to be by tomorrow, so I asked for hatchback manual and they said they only get CVT's. I don't know what the fuck should I do ? I hate auto trans and I cant forget this money.
Honda, Toyota and Subaru.
Also, before anyone recommends Carvana or another online car dealer, I've had more or less good experiences with Carvava in the past, but I've decided for several reasons to try an actual dealer in town. Thank you.
Been living here for a while now, but I still don't get it. Seems like any town I go to, the car dealerships have the most enormous flags in the whole city - which feels weird since they're not government buildings or memorials or institutions or anything really, just a place that sells cars. Is there a reason? Is this just a Midwest thing?
Edit: was also curious about how and when this started, if a particular dealership or car brand started doing it first, during what time period, etc. Thanks!
UPDATE
State Farm was mortified and will be removing the tow company from Agero (at least that’s what they say). State Farm is going to reimburse me for the 2nd tow. Agero is going to reimburse me for the Uber rides I had to take everywhere and the impound fee.
Just like the title says, it was 12 degrees outside in Chicago when my car died on the side of a street. I called State Farm and was forced to use their automated system since it was after hours (their app selected the towing company for me). They said it would be a couple hours, so I left my vehicle because I couldn’t sit there in the cold. I watched them on the tracker and it ended up being more like 3 hours.
Finally they towed my car to the dealership and reassured me that it got dropped off around 10pm.
I called the dealership the next day only to have them tell me they didn’t have a car under that description. Panicked, I called the tow company and they said they definitely dropped it off. I called back and forth until finally it was told to me that they dropped it off “in the back alley”. The dealership said my car wasn’t there and it was probably towed to impound.
I Uber down to the dealership because I’m freaking out. The dealership takes me to the most common impound on Lower wacker, and my car isn’t there but they are able to tell me it’s in Bridgeport and was privately towed.
We take an Uber to the *other* impound facility and sure enough my car is sitting there iced over. We have to wait 30 minutes in 30 degree weather for another tow, to take it back correctly to the dealership for repair.
All of this cost me just over $500 and my car hasn’t even been looked at.
Because of the tow truck driver, I have incurred all of these expenses.
I already sent them an email asking for a refund of all expenses since it is their fault, but I want to know my legal rights here. I’m in Chicago, IL. I’m worried these people are going to give me the run around and I’m already so low on money, this is a real hardship on me.
Thanks!I was driving home from Ala Moana Center yesterday afternoon around 530. There was a middle aged lady, maybe in her late 40’s or early 50’s, with signs protesting the car dealership right before you get to Highway Inn. Signs saying things like “bad cars, bad people, no aloha”, and “lemons, lemons, lemons”.
I’m guessing she felt personally ripped off on a car she bought from that dealership. Anyone know if she has been out there for a while? Or was it just yesterday? Anyone know her story?
Example: a “market adjustment“ for “current market conditions” and it is an additional $2,999 above the total vehicle price, which already includes the destination fee and other upgrade options. Another dealer has the MSRP listed with their featured price/ final price being exactly $3000 higher.
Is this legal? Can I not pay it or has COVID ruined that also??
I know nothing about cars so I really need someone trustworthy enough. Any recommendations would be great. Thanks in advance.
Edit: car***
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