My library (80 employees) has 10 subs. These subs have anywhere from 8-12 regularly scheduled hours a week and are on-call for any shifts that may become available due to people calling out sick or wanting to take vacation time. They may be scheduled for up to 20 hours a week.
When they're first hired we train them to work in all departments (children's service desk, computer service desk, customer service desk, admin, and collection services (processing returned materials and shelving)).
My manager is wondering how we could make the sub process even better, but I'm stumped because I think it works well enough. The only change I could see us making is allowing part-time staff (these are not the same as subs) to cover shifts too. I think this idea will be turned down though because management doesn't allow part-time employees to work over 23 hours because they would then need to provide them with benefits (I know...I know...).
Those of you who have subs in your library, how does it work? What do you find works and doesn't work?
I am a senior engineer and tech lees for a business line in my company. The company I did work for was baught by my current company. The new management, program managers, pretty much everyone are old, non engineers. Most of which have only been in the engineering industry for 5-10 years, before most were gov employees.
I have 25 years of engineering experience including a doctorate of science in engineering. I know how to build a product from start to finish. However I'm being told constantly to skip steps, don't bother with documentation, and more.
Now they are trying to go around me to my engineering team of 20 people to get some of them to bypass my decisions.
I have debts, a family and probably can't leave the job for at least another year for somthing else. I am very well paid for where I live. Interestingly enough, when they bumped my pay this year for being awarded so many patents last year, is when they started really bothering me. To be clear, I did not ask for the raise.
Question for everyone who takes processes/workflows seriously-
I started at my current job a few months ago. I have a lot of experience in building out task/project/financial planning related systems to be used in offices. It's something I think is so crucial to increasing capacity and ensuring everything gets done. I'm sure a lot of you would agree! I also weirdly enjoy it!
That being said, there are so many ways I've seen offices do this, with the most common "workflow manager" being Redtail (from what I've seen) for many reasons, biggest one being that it's also a CRM. However, I personally think Redtail is SO clunky. Sure it gets the job done but it is not fun to use, there are very few automations, tasks are limited to either one person or a team, it's a hassle to make changes to the workflow, among other things. Not to mention I've always had issues with syncing and duplicate contacts.
Anyway, it seems like workflow/process management systems are getting way better outside of the financial services industry and I've personally had such a positive experience using these. I use Monday.com for basically everything, but there are others like Clickup and Asana which are great too. In my old office we did use Monday.com for things like meeting prep and financial plan building, but didn't include any personally identifiable info and obviously it didn't have account integration so approval wasnt needed. These were great for marketing projects specifically but could work for everything if approved.
My questions are: Does anyone also have experience using Monday, Clickup, Asana or anything like it for project management? What was your experience with compliance like?
To me Redtail doesn't even compare to these, but for some reason (and I assume it has to be a good one like compliance) I haven't seen anyone really use these cool new tools. I could go on, but I'd love to hear what everyone is using!
- An order management software
- An accounting software
- Email, Webchat, Phone call to collect, send and upgrade them plus an accounting software to create the due documentations like invoice
- E-commerce solution who is managing the all process
I'm a MX controller/parts admin for an executive 135/145 operation (GIV's, Hawkers, Challengers). I order parts from OEM and PartsBase something like 20 times a day, outright and exchange. 2021 went as smooth as it could, but having 20 ACFT on certificate has now made it overwhelming in Google Sheets.
What processes does anyone use to track parts ordering and core returns and statuses? Is there a tracking software? Maybe something designed for automotive? I'm dying over here!
My tasks this semester are a bit complicated. I've always wanted to take this course, has anyone taken this course? Does it need to recite a lot? What about assignments, exams, and projects?
Industry: Telecom The Indian telecommunications industry is one of the fastest growing in the world, with about 19 million additions a month. The industry has witnessed consistent growth during the la.
We are talking about a web3 based production-grade infrastructure management system.
https://i.imgur.com/M26iD8U.png
[Management/Self-Improvement] People, Process, Progress | PPP100: We Must Look Up | Project & Program Management, Public Safety, Fitness and Jiu Jitsu | Five impactful quotes from 'Don't Look Up' | SFW | Read and Listen at https://peopleprocessprogress.com/2022/01/16/ppp100-we-must-look-up/
Industry: Telecom The Indian telecommunications industry is one of the fastest growing in the world, with about 19 million additions a month. The industry has witnessed consistent growth during the la.
)