Title: Senior Systems Engineer
Location: Works and dispatches from office in Altoona PA
Duration: Full Time, Long Term
Benefits: Full
Salary: Discussions starting at $70k/ year. A good fit would make more.
UDNI is currently seeking an experienced Sr. Systems Engineer to join our engineering and support team. This position offers the opportunity to grow with the company, affect change, and be rewarded for contribution and effort.
Key Responsibilities: The Sr. Systems Engineer as a member of the IT Services and Support group assists in the operations, maintenance, implementation, and enhancement of client environments. In this capacity the Sr. Systems Engineer provides systems analysis to assess requirements, engineer and implement solutions, and provide management and operations support.
General requirements include but are not limited to:
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Consult with users regarding requirements and specifications to determine functional specs for design implementation.
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Implement and support customer solutions
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Assist in the design, documentation, and testing of technology solutions
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Provide client system administration, support, maintenance, and monitoring
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Work with the systems and infrastructure teams to manage client environments and resolve issues and client ticket requests
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Support Tier 2&3 issue resolution
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Provide on-site systems engineering and networking support to resolve issues
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Lead the coordination of client procured technology projects
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Support the deployment of new applications and customer environments for monitoring and operations
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Report on tasks, issues, issue resolutions
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Participates in on call support role
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Supporting technicians at customer locations
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Customer on-site PC, Server, and network maintenance
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Intermediate networking understanding and troubleshooting capabilities
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Supporting and monitoring existing internal & customer infrastructure Education, Experience and Skills Required:
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B.S. Degree in a related field or equivalent experience
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6+ years of experience
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Ability to multi-task under aggressive timelines
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Must possess a strong analytical and technical background with troubleshooting and problemsolving skills and be able to resolve technical issues quickly, and generate trust from staff, leadership, and external stakeholders
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Strong written and oral communication skills with the ability to explain technical information to customers and co-workers with different skill levels
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