Nice Christmas present :-)
If there any value in old Swisscom stuff?
I have a few old routers, TV boxes, telephone etc. Just got another TV box today from them. I see plenty advertised on marketplace but do they sell? I mean generally I get them free from Swisscom every year pr two.
What do you do with yours?
Update : So you guys actually take the stuff back? I mean SC have never asked for it back, but then I've been with them for 10 years, not like I'm breaking contract or anything.
Recent example being the new Blue TV box with voice control. They sent me an email offering it for free on Monday, I ordered it, it arrived today.. The old box is only 18 months old and they don't ask me to return it.
Let me tell you I’ve been using this company’s services for a while now. And to be honest I’m really upset with how they make moves in a shady manner.
What do I mean by that? Well basically I had this contract for two whole years which is quite expensive, 70 CHF per month for unlimited data all over Europe. Now today I called to change over to a basic service which is about 40 CHF. During the call the individual on the line offered me a reduction of the same service I had for 70 CHF down to 50 CHF.
So I say if I can have a look at the contract, and they say they should email it to me shortly. As I open my email I disagree to certain premises on such contract and go ahead to their WhatsApp support. The WhatsApp support never gets back to me and then I get a mail and sms saying I approved this contract. Which ends in 24 months but for being a loyal customer I have first 12 months at 50 and then they go back up to 70.
That’s all.
Oh is there any customer protection in Switzerland or something I can reach out to as well?
Well, sometimes you don't have time to return a phone call, so you just want to leave a message. And some of those times, you don't have your hands free to send an sms. Anyway, for whatever reason, does anyone know a way to leave a message on a Swisscom number (or any carrier for that matter) without actually calling? Usually I'd use WhatsApp or something like that but this person only has normal cell phone service.
What do you think?
Anyone else having problems getting their mobile data to work?
Galaxy S21+
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