Idk if this is a nationwide company but basically they take the tip from you for cater orders
The user places their order through this company’s website (ezCater) and then the company places the order on doordash. They keep the customer’s tip and leave the driver to carry $300 worth of food in their car with no tip
I took my first and probably last EzCater order last night? It was a big order, at least $300.00 from Carrabba's. It showed up on the app as $21.37. I assumed there would be a bigger final payout. NOPE!!! I waited 40 minutes for the order to be ready. I drove 15 miles in one direction in the dark and the rain. The customer tipped $10.00 😵😵😵 I was pissed! Has this been your experience with EzCater?
Got my second ezcater order today. Address was to a mall…no restaurant name in the order. No idea what I’m picking up. Called the restaurant number provided and it was Sbarro. Largest delivery I have done so far…I think I used five catering bags. Delivery address was to a community college, but it was rather vague. The building I needed to deliver to was not labeled the same as the address provided and the customer wouldn’t answer the phone 🤣. Needless to say it was a $30 payout for a couple of miles and the customer seemed pleased once everything was sorted out. All good.
Shorty after the delivery ezcater calls me and asks about a delivery I had supposedly been assigned in a city 150+ miles outside of my zone. I did my best to answer his questions, but I was in the middle of another delivery and was slightly distracted. Anyone else experience this? I’m hoping this mixup doesn’t come back to bite me.
TLDR: ezcater called me about an order that wasn’t assigned to me. Now I’m worried
$20 tip for +$250 orders !!
Chipotle never did that.
I found it in google search and the website is a bunch of local catering restaurants. Apparently you can order online and the caterer will come to the venue. I was just curious as to if anyone has used them before.
