HTC Vive Puns

Config file adjustments for turning off auto brightness / auto standby off etc.

https://www.reddit.com/r/Vive/comments/o4uj0t/vive_pro_2_the_adjustmentstweaks_list/

--------------------------

Using RTX card? Pushing 5K pixels is a big task for even the top end graphics cards, wanting to hit 120Hz? You need as many FPS as possible. Setting BAR in the BIOS for your motherboard for some extra FPS. Also OpenFSR fore more FPS...

https://www.reddit.com/r/Vive/comments/pb8fcq/some_free_extra_fps_for_vr_oh_go_on_then_bar_and/

--------------------------

HTC Wireless constantly cutting out? It's probably your USB cable. I got the HTC wireless for the OG Vive, but the newer Vive Pro 2 requires 18W power at least. Well the original USB lead isn't sufficient. Instantly fixed with a new cable...

https://www.reddit.com/r/SteamVR/comments/ry6eyp/htc_wireless_and_the_vive_pro_2_cutting_out/

--------------------------

Comfort:

Kiwi face pad replacements which includes the back of the headrest too...

https://www.amazon.co.uk/gp/product/B07NYWMH8W/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

---------

Pace VR cotton face cover - it does cover the whole of the facepad. They're wider than the OG Vive, so it was difficult to source the correctly sized cotton cover, then I found these...

https://www.ebay.co.uk/itm/133864011570

---------

Geekria fabric earpad covers...

https://www.amazon.co.uk/gp/product/B01MXL13G4/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

-------------------------

Working in VR - how I do it...

https://www.reddit.com/r/Vive/comments/r1kfd7/does_anyone_else_work_in_vr_like_me/

[https://cdn.discordapp.com/attachments/491621961370304516/912432763460804708/unknown.png](https://cdn.dis

The HTC issue continues.

I pre-orded the Vive Pro 2 back in May via PayPal. HTC sent it to me and I got it 2nd June. Cutting 6 months of troubleshooting out, it had to go back 4 times. The last time it was lost going from UK to HTC repairs in Romania via UPS.

HTC made a claim and UPS approved so HTC have been paid for the lost Vive Pro 2.

I was told 2 times by HTC support via email they will be processing the refund. I got an email stating the same and I should have it in my bank in the next 5-7 business days.

I just received an email today stating it rejected as it has exceeded the timeframe. So I can't get a refund from HTC or a replacement as per email below. I also cannot get a refund from PayPal as it has exceeded their 180 day timeframe.

Dec 14, 2021, 22:27 GMT+8

Dear ,

Good Day,

Thank you for contacting HTC Vive Support.

We do understand your situation and frustration and apology for any inconvenience that has happened.

Please note that we have received a feedback that we tried to issue the refund from our end, however the system refused as the order exceeded the refund time limit and the only available option to get the refund is through PayPal.  So please try to contact PayPal to request the refund from them.

Kindly also note that unfortunately, we will not be able to proceed with the replacement option. However, if you want, you can place a new order for the headset. 
At the moment, we do not have offers for the Vive Pro2 headset, however you can check our Christmas offers for some of our products from this link: https://www.vive.com/uk/promo-2021-christmas/

Best regards,

VIVE Technical Support

-------------------------------------

VIVE eStore <estore@vive.com>
Tue 14/12/2021 03:03

Dear ,

Sorry you didn't get an ideal VR experience with VIVE.

We have generated a refund for your order #(VPA00....)

Note that if you haven't request it, this refund might be due to a failure to deliver your shipment.

Please allow 5-7 business days for your refund to appear in your account.

Order's Reference number: VPA00....

Order Date: May 12, 2021

ItemsQtyPriceSubtotal£719.00Shipping Fee£0.00Handling Fee£0.00Discount (VCON-######)-£60.00Grand Total (Incl. Tax)£659.00

Vive Pro 2 Headset Pre Order

1£719.00

-------------------------------------

Just to add to this, I purchased an opened box/new/unused HTC V

Hi, I’m pretty new to VR Gaming and recently bought a Vive Pro.

Right from the start I’ve encountered some problems which uninstalling every HTC software seemed to have fixed.

One Problem remains, which drives me crazy. One day I am playing for hours on end without any (or very few) grey outs. And on the next day the headset loses tracking every five seconds or does not regain tracking at all.

I can roughly say that if I have played for more than 2 hours, that I won’t be able to play the next day or two. After that the Problem disappears. Nothing in my room is different to the day before. Not even the lighting. I game only with closed curtains and with my lights of.

Has somebody experienced this issue?

The Headset, the Remote and the two Basestations are all up to date. If I forgot some needed info please let me know.

Appreciate any help. Thank you.

Edit: I tried to Google my Problem, without any luck

I'd like to buy a VR with FBT, however I'm on a budget. My PC isn't the best (I have a i7-6700K and GTX 1060 6GB) it is VR Ready, but the GPU isn't quite good enough for Valve Index, and I BARELY meet Vive Pro 2's minimum requirements.

It seems budget and hardware limit me to either the OG Vive or Oculus Quest 2, but I'm not too jazzed on the idea of an Oculus given the problems it poses with VRChat. The original HTC Vive + 3 trackers for FBT is affordable for me, but will it be worth it? The other option would be to save for the Vive Pro (1).

I've looked everywhere for a solution but nothing seems to work what should I do?

Seems like HTC is no longer stocking the HTC VIVE NOSE REST and recently mine just broke completely.
Does anyone know a place or site I can find to replace it? I live in the United States and searched Amazon and Ebay but I can't seem to find anything.

• HTC Vive VR HMD

• HTC Wireless (including 2 batteries)

• 2 x Base stations v1.0

• Link box & 3in1 cable

• Controllers x 2 (1 is perfect, other is a little squishy)

• Deluxe Audio Strap

• Silicone/Rubber protective skin for the HMD and the controllers

• Kiwi face covers

• Gear VR lens mod

• Magcups that connect to the wand controllers for a Protube gunstock/magstock (not included)

6 months of troubleshooting. I had so many things wrong with my VR headset. It went from UK to HTC Romania repair centre, came back to me WORSE. Sent it back again, got to me and most things fixed, but still some issues. Went back a 3rd time, they replaced it stating with a "new" headset, but it was covered in dust, hair and was sent to me in my original box (that traveled 6 times there and back), all in bubble wrap. Also it had a dead pixel and pass-through cameras were not working.

Sent it back a 4th time, thinking it's taking a little longer than usual. I updated UPS website and it said an investigation opened to locate the parcel. I contacted HTC support, they told me they opened the investigation, I said yes I know as I'm emailing them about it. Telling me I have to wait until they find it. At this point, I have waited SIX MONTHS already for a fully working headset. I requested a new sealed commercial box Vive Pro 2 as I purchased it in June, informing me I have to wait. This is the point I have requested a full refund.

I've not been angry or aggressive to email support or HTC forum staff, I've done everything and more for what they asked. I've been calm and professional about it and have the patience of a saint. Telling me to wait was the breaking point, when it has already been 6 months.

I heard how bad HTC support can be, but now I have experienced it for the 1st time. I never had to RMA anything before and I've had a lot of tech over many years. There are quite a few posts on their forums and here on reddit about people's experience having to RMA a faulty device. For anyone wanting to know what experience you could have with HTC...

https://forum.vive.com/topic/10701-vive-pro-2-faulty-for-5-months-rmad-it-3-times-to-htc-romania/

This is the thread for the "new" replacement with photos of dust & hair...

https://forum.vive.com/topic/10254-htc-vive-pro-2-cameras-camera-communication-failed/

I've crossposted this between VR subreddits.

UPDATE:

What an absolute shit show this has been.

6 months of troubleshooting and 4 returns for my Vive Pro 2 to the repair centre... then it was lost. Nobody would just replace it with a new working Vive Pro 2. What did I get out of this? My money back and now I'm left with other HTC equipment that I cannot use.

Email

Hey there,

I've got the original HTC Vive at the moment, bought it maybe 2 or 3 years ago, and I've loved it. Had tons of fun with it. Bought it lightly used. The only thing that I never cared for to begin with were the wands. While they've never been a problem per se, I could definitely have done with an upgrade at any point. I don't notice any issues with the headset, it can be a bit grainy at times, but that's ignorable. It can also be a bit heavy and painful on the neck, but that's something I can deal with. Especially considering I don't particularly have the money to buy the full bundle ATM. I have lighthouses, wands, and the vive headset already, but is it worth it to buy the index wands?

My Vive Pro 2 HMD just turned off after 40 minutes whilst using the HTC wireless...

Running the Vive Pro 2 on my i9-9900K and RTX3080Ti

I was previously getting 84-94C on the wireless device, which is a little high, but it never crashed when I was using wireless on the OG Vive for 5 years, it was 100% stable. Then getting the Vive Pro 2 on release day back in June 2021, originally had no issues with wireless dropping. I went back to using cable (so I can use the full 5K resolution), then just got back to trying wireless again and I'm crashing often.

I get a different USB A to USB A cable today, see if this fixes it for the power bank to wireless. Never had issues before with wireless cutting out like this.

Here are the tempeature logs...C:\ProgramData\VIVE Wireless\ConnectionUtility\Log\

[2022-01-07 12:15:00.691 +0 0x4720 INFO LOG] M_Temperature=54, R_Temperature=65

[2022-01-07 12:15:10.692 +0 0x4720 INFO LOG] M_Temperature=55, R_Temperature=62

[2022-01-07 12:15:20.692 +0 0x4720 INFO LOG] M_Temperature=54, R_Temperature=56

[2022-01-07 12:16:00.683 +0 0x4720 INFO LOG] M_Temperature=52, R_Temperature=61

[2022-01-07 12:16:10.679 +0 0x4720 INFO LOG] M_Temperature=49, R_Temperature=54

[2022-01-07 12:16:15.641 +0 0x1174 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 255, performanceQuality = 3

[2022-01-07 12:16:15.877 +0 0x1174 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_LINK_LOSS(1)

[2022-01-07 12:16:15.881 +0 0x1174 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_SCANNING(4), reason = SDK_CURRENT_STATE_REASON_REQUESTED_BY_APPLICATION(9)

[2022-01-07 12:16:15.881 +0 0x4720 INFO LOG] [SetCosmosAudio] Terminate OK.

[2022-01-07 12:16:15.886 +0 0x4720 INFO LOG] Connection Status set to 2(CONNECTION_STATUS_SCANNING)

Originally I thought I was having issues with just VRChat..as it crashes pretty often in there. Thinking maybe it's the avatars or something.

I had my 40mm fan on high setting, OVRToolkit which has my 3 monitors showing in VR...Monitor 1 = Teamviewer for my work

Monitor 2 = YouTube in Chrome

Monitor 3 = CCTV software

My pass through cameras are on too, so when I look down at my desk, then a window appears showing the desk.

Anyone else been getting these issues? I'm sure I read online about the USB cable from HTC is really rubbish, but it lasted for years for me, never been

So i have my first HTC Vive still but not so long ago i bought Valve Index controllers and it was definitely worth it. But now im having problems with gray screen and im pretty sure its because something broke with base stations so i want to buy new ones and i was thinking about the Valve Index ones but on the steam store page it doesnt seem to list the HTC Vive as compatibile only HTC Vive Pro. Does anyone have a good idea whether or not it will work with my HTC Vive?

Hey guys,

I hope I am not breaking rules by posting here but I really need advice based on my preferences, because I don't know a lot about VR's and google seems to suggest that quest 2 would be better but I can't find info based on my needs..

Where I live quest 2 and vive basically cost the same and I need some advice which one to get. Main things are:

• I want to build a racing rig. I will be occasionally playing other games but mainly I want to play Asseto Corsa VR.
• I have the room space so if I have to put stations for vive etc it doesn't bother me.
• My GPU is kinda outdated(I will be upgrading it but it might take a while) so I dont know if there is a difference between these headsets in terms of pc performance demand but if one of them can work better with lower end PC that would be better.
• My pc doesn't have 3.2 usb port, only 3.1.
• I don't mind the cable. Yes it would be nice if the headset would be wireless but if I understand correctly, quest wouldn't be able to run asseto corsa withoug lag on standalone anyways and I would need to connect it to pc

NOTE:

I've played with vive on my pc. I had one for two weeks (never tried asseto corsa), but I played Alyx, Medal of Honor VR and some other simple games and they all worked perfectly fine. However I never tried Quest and because of this I am kinda leaning towards the Vive, but as I google these headsets, stats of Quest seems to be better therefore I can't decide which one to get.

Any tips would be appreciated.

EDIT: GPU is GTX970

I got a Valve Index Full kit a while ago, and now I'm trying to set up 2 lighthouses in another room so it can be used in both, but the actual valve lighthouses are almost never in stock it seems, and I've heard that only older HTC lighthouses that use steam VR1.0, which aren't sold anymore from what I can tell, are compatible. However there are reviews on this amazon page ( https://www.amazon.com/dp/B01M01B92P#customerReviews ) for the HTC Vive base stations say they're using it with an Index, despite the Index not being listed in the item's compatibilities. Can anyone here confirm or deny that these work with the Index before I buy them?
(edit: I copy-pasted the wrong link, sorry)

I have this problem where from time to time the display on the headset looks as if it was a old tv no signal thing and then it just turns to a black screen. but when I go to the steam vr and go to the headset view thing it shows as if everything is ok then I get an error message that I should reset my hmd and I do not know how to do that any help?

Hi,

I'm completely new to VR (well only had a phone based one a few years ago) and I'm looking for the best possible combination. What I'm looking at is the HTC Vive Pro 2 with the Valve Index base stations and controllers. I have just recently got a new gaming PC (CPU: i9-12900K / GPU: RTX 3090 24GB) so should be able to get the most out of it. Are there any compatiblity issues? Would this be a good idea or better just going with the whole Valve Index kit. The VP2 appealed to me due to the higher res.

Hello, I've had my HTC Vive for years. I used it last Sunday with no problems. Now all of a sudden I getting a grey screen. I can get it work but its like it loses sync after a short period. I don't think its the cable or the satellites. To me its almost like the head set is going out. I keep having to place my finger over the sensor inside of it to make it wake up when trying to trouble shoot the problems. I've done most of the stuff I can find online for this problem. I just don't how it can work no problems a few days again and now it wont work right.

I bought Vive flow since 3 days now and my experience is so far I was impressed by clarity, FOV, sweet spot, colors (simply put that display is just amazing, even exceeds my Reverb G2 in media consumption), however it's limitation is mostly software:

1. Miracast have choppiness limitations on fast paced videos, it's like watching a 30fps video instead of 60, an example: watching old anime feels normal on it, watch new fast paced anime and it feels choppy.

2. Controller solution is not the best using the phone, hand tracking or even Xbox/PS controllers would have been better experience (once I enter phone cast, I switch on Xbox controller to control my phone as a walk around).

3. PCVR not supported, I tried Riftcat app solution, it works, but the quality is like Rift CV1 quality with washed out colors, but it does work as intended.

4. The tracking struggle in certain room lighting conditions.

Feedback:

Solution 1: the first 3 would have been easily solved if HTC provided a USB C to USB C phone display solution and USB C to Display port + USB for PCVR! I don't even know why HTC didn't think about it, that's the solution Arpara 5K uses now, because in Flow anyway you require a cable to power it, connecting to phone for power + display would result in these:

1. Up to 4K 60fps solution in new phones (no choppiness)
2. In Samsung case it would work as Dex mode, meaning display act as windows desktop while phone as trackpad (much better than current tracking solution)
3. PCVR would have been supported just by having a USB C to Display port + USB solution.

Solution 2: Also by swiping down your phone on the top you disable tracking which enables you to control your phone, however annoying disclaimer pops up inside flow glasses telling you to enable controller, I would rather go to my phone start the media content I want and then go back to Flow glasses than having to deal with that tracking solution, but that disclaimer always on the way and can't be removed.

What a disappointment to see 2 simple solutions would have made this one of best VR headsets ever, it have so much potential for such a small size and very lightweight device, the pancake lenses are amazing and for someone who wears glasses it's even better not having to wear them with the Flow.

Will do bundle discounts, and answer any questions. Shipped via UPS. This is Part 2 of my items. Please view my profile for Part 1.

###[Screens]

• Dell Alienware 27 AW2721D 27" 1440p 240Hz Gaming Monitor: Used condition. $700 local, or $750 shipped.
• Samsung LN26A450 720p 26" HighDefinition LCD TV: Used condition. $25 local or a meal at Wendy's. :)
• Samsung Neo QN50QN90A 50" QN90A QLED 4K UHD TV: Like-new condition as it was not what I wanted. Open-box condition. $800 local.
• Sony PlayStation 3D TV Display: Used condition. $150 local. Maybe ship?

###[VR]

• HTC Vive Pro VR Headset + GearVR Lens Mod: Used in good condition. Includes all that is shown. Original facepad has been replaced with a comfier one. $500 shipped.
• Samsung Hmd Odyssey Windows Mixed Reality Headset with 2 Wireless Controllers: Used condition. $200 shipped.
• HTC Vive Wireless Adapter for Vive / Vive Pro / Cosmos Series: Used in good condition. $250 shipped.

###[Phones]

• Samsung Old Phone 1: Untested. As-is. $15 shipped.
• Samsung Old Phone 2: Untested. As-is. $15 shipped.
• Vizio VTAB1008 Tablet: Untested. As-is. $15 shipped.

###[Cooling/Fans]

• Alienware Area 51 AFC1212DE Fan: Used condition. $15 shipped.
• Noctua NF-F12 PWM Fan: Used condition. $20 shipped.
• Wraith Stealth Cooler: Used for five minutes. $15 shipped.

###[Peripherals]

• Cooler Master MM720 White Matte Lightweight Gaming Mouse: Used condition. $30 shipped.
• EVGA TORQ X5 Gaming Mouse: Scroll wheel has issues. $15 shipped.
• HyperX Cloud Gaming Headset: Found laying around, not sure if it works. Untested condition. $20 shipped.

###[Miscellaneous]

• Amazon Smart Plug, Compatible with Alexa: Used condition. $20 shipped.
• Samsung Note 10+ Prop Phone: Silly little thing. $10 shipped.

###[Laptop Parts]

• Samsung 2x4GB 1600MHz DDR3 Laptop RAM:

So, my current set-up is a secondhand HTC Vive with the wireless add-on and two HTC Vive 1.0 Basestations. I've been wanting fullbody for a while and recently got the funds to buy three, 3.0 Trackers. However im concerned with the tracking quality of the original basestations and was having trouble finding information online. Should i wait and invest in 2.0 basestations or another basestation/tracking device entirely.

Thank you in advance!

https://preview.redd.it/154bv195iv581.png?width=2000&format=png&auto=webp&s=0b880dd7f695a2a7d42791e738d4fb139f96e2c9

My htc vive will be having it's 6th anniversary this Christmas, and it's getting a bit beat up, so I'm looking to retire it to preserve it because I think it will be cool to have around in the future (like keeping an old NES). I'm looking to use my old base stations and controllers, although I may upgrade to index controllers in the future so having a headset compatible with them would be nice, but not necessary.

Hi! I needed some new lighthouses so I ordered the 2.0 Lighthouse. But me being hasty and excited I instantly ordered the 2.0 lighthouse and didn't realize it was only one. Will the trackers still work ok? Or should I send it back and just buy two 1.0 ones? I don't want to spend another 250$ on another lighthouse.

Local is 07104 or I meet you somewhere by/at Penn Station NY. Ignoring PM's that ask me to ship, don't bother

Hello. Got a good deal locally on a 6900xt. Debated on keeping this and selling my 3090 but after using this for a week, decided to just sell it.

6900xt - $1300. Sold

Quest 2 64gb - $175. Sold

x570i aorus pro wifi - $170. Used in an NR200 build, went back to ATX.

Stamps : https://imgur.com/a/WKFgdox

Hello everyone, can my pc run HTC Vive? Here's my PC Specs and the performance test i did on it. I just want to play VRChat with it

https://preview.redd.it/o2909wbskh881.png?width=1242&format=png&auto=webp&s=55ea7e1ac7cb59f5f2625cb551a8f16efd50b842

Hey all!

I have a bunch of stuff today ~ cleaning out my tech drawers per se.

HTC Vive + Valve index controllers (FULL SET - EVERYTHING INCLUDED) - $450 + shipping SOLD

The vive is from 2016, but both base stations have been replaced since 2018, the 3 in 1 cable and deluxe audio strap are from 2020, the index controllers are day 1, but no issues such as sticking or stick drift. Not pictured, but it will also come with both of the OG vive wands.

Stream deck + 4k60s+ Stream deck helped to launch my streaming career :) 4k60s+ worked great for my needs, but I have since moved on to internal capture cards, this card is most geared towards external recording to SD card or use with xbox series x / ps5.

Stream deck - $85 shipped SOLD

4k60s+ - $300 shipped

Camera stuff - $40 (OBO)

Not much to say, I bought a camera and it came with this stuff that I dont need, camera bag - leather case for sony a6000 series, and a flash.

Thank you so much! Local to Honolulu so if you're in the area hmu!

The HTC issue continues.

I pre-orded the Vive Pro 2 back in May via PayPal. HTC sent it to me and I got it 2nd June. Cutting 6 months of troubleshooting out, it had to go back 4 times. The last time it was lost going from UK to HTC repairs in Romania via UPS.

HTC made a claim and UPS approved so HTC have been paid for the lost Vive Pro 2.

I was told 2 times by HTC support via email they will be processing the refund. I got an email stating the same and I should have it in my bank in the next 5-7 business days.

I just received an email today stating it rejected as it has exceeded the timeframe. So I can't get a refund from HTC or a replacement as per email below. I also cannot get a refund from PayPal as it has exceeded their 180 day timeframe.

Dec 14, 2021, 22:27 GMT+8

Dear ,

Good Day,

Thank you for contacting HTC Vive Support.

We do understand your situation and frustration and apology for any inconvenience that has happened.

Please note that we have received a feedback that we tried to issue the refund from our end, however the system refused as the order exceeded the refund time limit and the only available option to get the refund is through PayPal.  So please try to contact PayPal to request the refund from them.

Kindly also note that unfortunately, we will not be able to proceed with the replacement option. However, if you want, you can place a new order for the headset. 
At the moment, we do not have offers for the Vive Pro2 headset, however you can check our Christmas offers for some of our products from this link: https://www.vive.com/uk/promo-2021-christmas/

Best regards,

VIVE Technical Support

-------------------------------------

VIVE eStore <estore@vive.com>
Tue 14/12/2021 03:03

Dear ,

Sorry you didn't get an ideal VR experience with VIVE.

We have generated a refund for your order #(VPA00....)

Note that if you haven't request it, this refund might be due to a failure to deliver your shipment.

Please allow 5-7 business days for your refund to appear in your account.

Order's Reference number: VPA00....

Order Date: May 12, 2021

ItemsQtyPriceSubtotal£719.00Shipping Fee£0.00Handling Fee£0.00Discount (VCON-######)-£60.00Grand Total (Incl. Tax)£659.00

Vive Pro 2 Headset Pre Order

1£719.00

-------------------------------------

Just to add to this, I purchased an opened box/new/unused HTC V

Config file adjustments for turning off auto brightness / auto standby off etc.

https://www.reddit.com/r/Vive/comments/o4uj0t/vive_pro_2_the_adjustmentstweaks_list/

--------------------------

Using RTX card? Pushing 5K pixels is a big task for even the top end graphics cards, wanting to hit 120Hz? You need as many FPS as possible. Setting BAR in the BIOS for your motherboard for some extra FPS. Also OpenFSR fore more FPS...

https://www.reddit.com/r/Vive/comments/pb8fcq/some_free_extra_fps_for_vr_oh_go_on_then_bar_and/

--------------------------

HTC Wireless constantly cutting out? It's probably your USB cable. I got the HTC wireless for the OG Vive, but the newer Vive Pro 2 requires 18W power at least. Well the original USB lead isn't sufficient. Instantly fixed with a new cable...

https://www.reddit.com/r/SteamVR/comments/ry6eyp/htc_wireless_and_the_vive_pro_2_cutting_out/

--------------------------

Comfort:

Kiwi face pad replacements which includes the back of the headrest too...

https://www.amazon.co.uk/gp/product/B07NYWMH8W/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

---------

Pace VR cotton face cover - it does cover the whole of the facepad. They're wider than the OG Vive, so it was difficult to source the correctly sized cotton cover, then I found these...

https://www.ebay.co.uk/itm/133864011570

---------

Geekria fabric earpad covers...

https://www.amazon.co.uk/gp/product/B01MXL13G4/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

-------------------------

Working in VR - how I do it...

https://www.reddit.com/r/Vive/comments/r1kfd7/does_anyone_else_work_in_vr_like_me/

[https://cdn.discordapp.com/attachments/491621961370304516/912432763460804708/unknown.png](https://cdn.dis

6 months of troubleshooting. I had so many things wrong with my VR headset. It went from UK to HTC Romania repair centre, came back to me WORSE. Sent it back again, got to me and most things fixed, but still some issues. Went back a 3rd time, they replaced it stating with a "new" headset, but it was covered in dust, hair and was sent to me in my original box (that traveled 6 times there and back), all in bubble wrap. Also it had a dead pixel and pass-through cameras were not working.

Sent it back a 4th time, thinking it's taking a little longer than usual. I updated UPS website and it said an investigation opened to locate the parcel. I contacted HTC support, they told me they opened the investigation, I said yes I know as I'm emailing them about it. Telling me I have to wait until they find it. At this point, I have waited SIX MONTHS already for a fully working headset. I requested a new sealed commercial box Vive Pro 2 as I purchased it in June, informing me I have to wait. This is the point I have requested a full refund.

I've not been angry or aggressive to email support or HTC forum staff, I've done everything and more for what they asked. I've been calm and professional about it and have the patience of a saint. Telling me to wait was the breaking point, when it has already been 6 months.

I heard how bad HTC support can be, but now I have experienced it for the 1st time. I never had to RMA anything before and I've had a lot of tech over many years. There are quite a few posts on their forums and here on reddit about people's experience having to RMA a faulty device. For anyone wanting to know what experience you could have with HTC...

https://forum.vive.com/topic/10701-vive-pro-2-faulty-for-5-months-rmad-it-3-times-to-htc-romania/

This is the thread for the "new" replacement with photos of dust & hair...

https://forum.vive.com/topic/10254-htc-vive-pro-2-cameras-camera-communication-failed/

I've crossposted this between VR subreddits.

UPDATE:

What an absolute shit show this has been.

6 months of troubleshooting and 4 returns for my Vive Pro 2 to the repair centre... then it was lost. Nobody would just replace it with a new working Vive Pro 2. What did I get out of this? My money back and now I'm left with other HTC equipment that I cannot use.

E

Hi, I’m pretty new to VR Gaming and recently bought a Vive Pro.

Right from the start I’ve encountered some problems which uninstalling every HTC software seemed to have fixed.

One Problem remains, which drives me crazy. One day I am playing for hours on end without any (or very few) grey outs. And on the next day the headset loses tracking every five seconds or does not regain tracking at all.

I can roughly say that if I have played for more than 2 hours, that I won’t be able to play the next day or two. After that the Problem disappears. Nothing in my room is different to the day before. Not even the lighting. I game only with closed curtains and with my lights of.

Has somebody experienced this issue?

The Headset, the Remote and the two Basestations are all up to date. If I forgot some needed info please let me know.

Appreciate any help. Thank you.

Edit: I tried to Google my Problem, without any luck

The HTC issue continues.

I pre-orded the Vive Pro 2 back in May via PayPal. HTC sent it to me and I got it 2nd June. Cutting 6 months of troubleshooting out, it had to go back 4 times. The last time it was lost going from UK to HTC repairs in Romania via UPS.

HTC made a claim and UPS approved so HTC have been paid for the lost Vive Pro 2.

I was told 2 times by HTC support via email they will be processing the refund. I got an email stating the same and I should have it in my bank in the next 5-7 business days.

I just received an email today stating it rejected as it has exceeded the timeframe. So I can't get a refund from HTC or a replacement as per email below. I also cannot get a refund from PayPal as it has exceeded their 180 day timeframe.

Dec 14, 2021, 22:27 GMT+8

Dear ,

Good Day,

Thank you for contacting HTC Vive Support.

We do understand your situation and frustration and apology for any inconvenience that has happened.

Please note that we have received a feedback that we tried to issue the refund from our end, however the system refused as the order exceeded the refund time limit and the only available option to get the refund is through PayPal.  So please try to contact PayPal to request the refund from them.

Kindly also note that unfortunately, we will not be able to proceed with the replacement option. However, if you want, you can place a new order for the headset. 
At the moment, we do not have offers for the Vive Pro2 headset, however you can check our Christmas offers for some of our products from this link: https://www.vive.com/uk/promo-2021-christmas/

Best regards,

VIVE Technical Support

-------------------------------------

VIVE eStore <estore@vive.com>
Tue 14/12/2021 03:03

Dear ,

Sorry you didn't get an ideal VR experience with VIVE.

We have generated a refund for your order #(VPA00....)

Note that if you haven't request it, this refund might be due to a failure to deliver your shipment.

Please allow 5-7 business days for your refund to appear in your account.

Order's Reference number: VPA00....

Order Date: May 12, 2021

ItemsQtyPriceSubtotal£719.00Shipping Fee£0.00Handling Fee£0.00Discount (VCON-######)-£60.00Grand Total (Incl. Tax)£659.00

Vive Pro 2 Headset Pre Order

1£719.00

-------------------------------------

Just to add to this, I purchased an opened box/new/unused HTC V

This is just a quick yes or no question because i want play vr games with the valve controllers and you need 2.0 base stations to play them with and i am wondering if my headset will also work with 2.0’s.

Config file adjustments for turning off auto brightness / auto standby off etc.

https://www.reddit.com/r/Vive/comments/o4uj0t/vive_pro_2_the_adjustmentstweaks_list/

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Using RTX card? Pushing 5K pixels is a big task for even the top end graphics cards, wanting to hit 120Hz? You need as many FPS as possible. Setting BAR in the BIOS for your motherboard for some extra FPS. Also OpenFSR fore more FPS...

https://www.reddit.com/r/Vive/comments/pb8fcq/some_free_extra_fps_for_vr_oh_go_on_then_bar_and/

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HTC Wireless constantly cutting out? It's probably your USB cable. I got the HTC wireless for the OG Vive, but the newer Vive Pro 2 requires 18W power at least. Well the original USB lead isn't sufficient. Instantly fixed with a new cable...

https://www.reddit.com/r/SteamVR/comments/ry6eyp/htc_wireless_and_the_vive_pro_2_cutting_out/

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Comfort:

Kiwi face pad replacements which includes the back of the headrest too...

https://www.amazon.co.uk/gp/product/B07NYWMH8W/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

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Pace VR cotton face cover - it does cover the whole of the facepad. They're wider than the OG Vive, so it was difficult to source the correctly sized cotton cover, then I found these...

https://www.ebay.co.uk/itm/133864011570

---------

Geekria fabric earpad covers...

https://www.amazon.co.uk/gp/product/B01MXL13G4/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

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Working in VR - how I do it...

https://www.reddit.com/r/Vive/comments/r1kfd7/does_anyone_else_work_in_vr_like_me/

[https://cdn.discordapp.com/attachments/491621961370304516/912432763460804708/unknown.png](https://cdn.dis

6 months of troubleshooting. I had so many things wrong with my VR headset. It went from UK to HTC Romania repair centre, came back to me WORSE. Sent it back again, got to me and most things fixed, but still some issues. Went back a 3rd time, they replaced it stating with a "new" headset, but it was covered in dust, hair and was sent to me in my original box (that traveled 6 times there and back), all in bubble wrap. Also it had a dead pixel and pass-through cameras were not working.

Sent it back a 4th time, thinking it's taking a little longer than usual. I updated UPS website and it said an investigation opened to locate the parcel. I contacted HTC support, they told me they opened the investigation, I said yes I know as I'm emailing them about it. Telling me I have to wait until they find it. At this point, I have waited SIX MONTHS already for a fully working headset. I requested a new sealed commercial box Vive Pro 2 as I purchased it in June, informing me I have to wait. This is the point I have requested a full refund.

I've not been angry or aggressive to email support or HTC forum staff, I've done everything and more for what they asked. I've been calm and professional about it and have the patience of a saint. Telling me to wait was the breaking point, when it has already been 6 months.

I heard how bad HTC support can be, but now I have experienced it for the 1st time. I never had to RMA anything before and I've had a lot of tech over many years. There are quite a few posts on their forums and here on reddit about people's experience having to RMA a faulty device. For anyone wanting to know what experience you could have with HTC...

https://forum.vive.com/topic/10701-vive-pro-2-faulty-for-5-months-rmad-it-3-times-to-htc-romania/

This is the thread for the "new" replacement with photos of dust & hair...

https://forum.vive.com/topic/10254-htc-vive-pro-2-cameras-camera-communication-failed/

I've crossposted this between VR subreddits.

UPDATE:

What an absolute shit show this has been.

6 months of troubleshooting and 4 returns for my Vive Pro 2 to the repair centre... then it was lost. Nobody would just replace it with a new working Vive Pro 2. What did I get out of this? My money back and now I'm left with other HTC equipment that I cannot use.

Ema