Challenges with Surface Laptop Go and Travel Hub

Hi!

I'm having some challenges with more than one of my Surfaces Laptop Go's and the Microsoft USB-C Travel Hubs disconnecting periodically. I have to unplug the hub and reconnect it for the Surface to recognize the hub. Other times, I see that the Surface is creating more than one NIC in Windows. I've updated the HUB driver using Windows update, but it doesn't appear that there is any firmware available like other Surface docking stations. Just curious if anyone else has had a similar experience?

  • Surface Laptop Go
  • Win10 - Enterprise (running in S Mode)

Thanks!

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πŸ‘€︎ u/earthsuiter
πŸ“…︎ Jan 05 2022
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Am I allowed to post a fan made for the next Surface Duo Design here? If it's okay. Since I don't own one, Please Help me to upload this to Feedback Hub on your Duo. reddit.com/gallery/qhjp4n
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πŸ‘€︎ u/Rizkipur76
πŸ“…︎ Oct 28 2021
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Surface Pro 8 - 4k @ 120Hz Hub/Dock?

I have an LG OLED TV with HDMI 2.1, supporting 4k @ 120Hz. Are there docks that have the capability to support this as a single external monitor setup connected to the Surface Pro 8? I see a lot of docks stating they support single 8k monitor setup @ 30Hz, or a dual 4k monitor setup @ 60Hz, but don't specify if they support single 4k monitor setup @ 120 Hz.

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πŸ‘€︎ u/snotboogie88
πŸ“…︎ Dec 14 2021
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Has anybody tried this usb-c hub on their surface pro?
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πŸ‘€︎ u/AtomicSkull_
πŸ“…︎ Nov 22 2021
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Multi-hub using Surface Connect Port

I'm using a USB-C Satechi multi port adapter on my surface for travelling but I find the USB-C connection unstable. I also use a full Surface Dock 2 in the office which is great, this connects only via the Surface Connect Port.

Does anyone know of a smaller lighter travel multi-port (supporting 4K HDMI, with Ethernet and USB2) that connects into the Surface Connect Port and not the USB-C. It obviously needs to support power in as well.

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πŸ‘€︎ u/Deecee00472
πŸ“…︎ Dec 14 2021
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Progress is the way of the Pirate Hub. Just as New Pirate City grows, the bases of the Nerfherders spread across the surface of Lowellu and beyond throughout the galaxy. Keep the faith, Nerfherders. Our time is now. reddit.com/gallery/qgn8ym
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πŸ“…︎ Oct 27 2021
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Surface pro 8 - USB C Hub

Hello,

I have chosen the Surface Pro 8 for my daily driver.

Mandatory:
- USB C
- USB A (x2)
- (Micro)SD card reader
- Ethernet.

Optional:
- HDMI / DisplayPort
- Built in charger if not risk to kill the device

I also have a question about the TBolt port: can I have a USB-c to USB-c cable and connect the surface directly to a monitor's USB-c port and have it working?

Thanks

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πŸ‘€︎ u/RNG_REDDITOR
πŸ“…︎ Nov 02 2021
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Suggestions for a HUB that does not dangle for the surface pro 8

Any suggestions for a good 7 in 1 or w/e hub that doesn't dangle on the side? A long cable would be a good solution but I'm not sure which one to pick.

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πŸ‘€︎ u/SacredNose
πŸ“…︎ Oct 31 2021
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Surface Duo 2 has a built in Feedback Hub twitter.com/TheSurfaceGui…
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πŸ‘€︎ u/fahdriyami
πŸ“…︎ Oct 27 2021
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Surface pro7 usb-c hub Selection

Hi guys, maybe this is a simple and old question but I am new here and couldn’t find a proper answer.

My target is to connect surface pro7 with a 2k@144hz monitor. A cheaper method than using Microsoft dock.

According to my knowledge, it’s better to use DisplayPort than hdmi2.0. Since I find the Microsoft usb c travel hub with hdmi2.0 but someone says it doesn’t support 144hz, is that right?

And I find some recommendations here, like anker and cablematters products with dp 1.4. But the anker says it doesn’t compatible with surface pro 7 as it doesn’t support dsc. Cablematter says it support surface book2 but not mention surface pro 7.

So could you recommend a usb-c hub compatible with surface pro 7 supporting 2k@144hz? Any comments would be appreciated.

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πŸ“…︎ Nov 03 2021
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Did a USB C Hub kill my Surface and Peripherals?

Hey!

Ive been using a USB C Hub for 4 Months now. I was connecting Mouse and Keyboard aswell as Power Delivery via the Hub. Due to a not working HDMI port on the Dock and missing ethernet i figured id buy a new Dock. Today then, the new Dock arrived. Fired up my Surface, my screen and changed docks. First thing i recognized is that my mouse and keyboard arent working... ethernet isnt a thing aswell... but power delivery worked fine. So yeah, lets switch back to the old dock and see mouse and keyboard... dead... power working... Surface freezing, hard reebot, wlan not working anymore... no wlan adapter found.

Ended up reinstalling Win11... now, docks and peripherals still not working but at least wlan does...

What the heck happened ?

Whyyyy?


Edit:

Dock Nr. 1 is :

Hiearcool USB C Hub, USB C Adapter MacBook Pro Adapter, 7 in 1 mit 4K HDMI-Ausgang, kompatibel fΓΌr Laptop und andere Typ- C- GerΓ€te (PD TF Kartenleser 100W)

Dock Nr. 2 is:

MacBook M1 Adapter, Lemorele 5 in 1 USB C Hub mit Ethernet, USB C Multiport Adapter mit 4K HDMI, RJ45 Ethernet, 2 USB 3.0 Ports, USB C 100W PD fΓΌr MacBook Pro/Air M1, iPad Pro, XPS, Pixelbook und Mehr

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πŸ‘€︎ u/SacorZ
πŸ“…︎ Sep 06 2021
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Just bought a Surface Laptop Studio - What is everyone's suggestion for a hub?

I just purchased a Surface Laptop Studio and now I am thinking of how I am going to connect it to my current setup. I have a Dell Optiplex Desktop right now and I am using two DisplayPort to HDMI connections to connect my two monitors. I assume I will need to get some sort of Thunderbolt hub. This hub appears to be the official one that Microsoft partnered with. Is anybody considering anything else?

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πŸ‘€︎ u/cjasztrab
πŸ“…︎ Sep 29 2021
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Surface Rust on Disco Hubs
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πŸ‘€︎ u/itsnudge
πŸ“…︎ Jul 26 2021
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If you have this (psu to fan hub), make sure you put electrical tape on the pins. If the pins touch a metal surface, the pc will shut down, and sparks will fly
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πŸ‘€︎ u/_n7473o_
πŸ“…︎ Sep 30 2021
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USB-C Hub for Surface Pro 7 / Dual Monitors - Recommendations?

Hello Everyone,

I am looking at getting a Surface Pro 7 (SP7) to replace my current HP Laptop in the office.
The laptop is connected to an Ultraslim 2013 docking station, where one monitor is connected to the dock through a HDMI cable, and one monitor is connected to the dock through VGA - therefore displaying dual monitors. Both monitors are the same, so I am also able to have the VGA monitor connected using an HDMI cable if need be.

As the Surface Pro 7 has USB C support, I have been recommended to get a 'USB C Hub/Dock', however am just stuck at which one to get. I've looked through older threads here, but can't really find one which matches my situation. The reviews I have found so far have been mixed,

I have found a couple such as:

  1. https://en.j5create.com/products/jcd543
    Pros: Has a VGA AND HDMI port which can be used at the same time to display dual monitors. Has an audio jack, so audio is also able to be transmitted. Good Price
    Cons: Mixed reviews, including one review where it mentions that the dock caused circuit board failures?
  2. https://en.j5create.com/products/jcd381
    Pros: 2x HDMI which will work for dual monitors. Good Price
    Cons: No audio, mixed reviews.

Would anyone have any recommendations for a USB C Hub/Dock, which will allow dual monitors to function? My budget would be around $100, of course the more competitive the price the better.

Thank you so much for your recommendations!

Cheers

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πŸ‘€︎ u/dwilliams97
πŸ“…︎ Oct 26 2021
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Progress is the way of the Pirate Hub. Just as New Pirate City grows, the bases of the Nerfherders spread across the surface of Lowellu and beyond throughout the galaxy. Keep the faith, Nerfherders. Our time is now. reddit.com/gallery/qgn8ym
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πŸ“…︎ Oct 27 2021
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Unable to detach screen in Surface Book 2 running Windows 11. Feedback hub link in description.

Feedback hub link: https://aka.ms/AAdsu3n

>When I press detach button (or detach icon on taskbar) it shows red light without anything popping up on the screen. After few seconds the light is off. This has happened even after restart. I don't have any special apps running on startup.
>
>My usage: I use Edge extensively. I use WSL 2 very often. Can WSLg update have done anything here? (Just speculating). I don't use any special GPU apps.

I am unable to detach the screen in Surface Book 2 most of the times. Let me know if anyone has any solution for this. Please upvote the feedback if you are facing the same.

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πŸ‘€︎ u/innocently-guilty
πŸ“…︎ Sep 09 2021
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There are extensive cave systems below the surface of Lowellu... perhaps created by the Flying Sarlac of Pirate Hub legend? v.redd.it/mlev5a1004o71
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πŸ“…︎ Sep 17 2021
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Next generation Microsoft Teams Rooms experience starts rolling out on Surface Hub devices - OnMSFT.com onmsft.com/news/microsoft…
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πŸ‘€︎ u/IT_PRO_21
πŸ“…︎ Sep 30 2021
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Next generation Microsoft Teams Rooms experience starts rolling out on Surface Hub devices - OnMSFT.com onmsft.com/news/microsoft…
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πŸ‘€︎ u/IT_PRO_21
πŸ“…︎ Sep 30 2021
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Will a bit of rust on the mating surface of the wheel hub assembly to the knuckle cause issues? I’ve tried cleaning it with a wire brush and drill attachments, but it’s pretty stubborn. Should I buy new wheel hubs, or is this fine? 2012 Hyundai Sonata reddit.com/gallery/paymwx
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πŸ‘€︎ u/MrPopo17
πŸ“…︎ Aug 24 2021
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Problems using surface hub + surface charger?

Hello, I have a surface book 2 that I need to project to the external monitor. I am planning to use this microsoft surface dock.

However, I want to keep the computer charged at the same time. However, The cable will be in direct interference to the usb-c port when plugged in and charging. Image here

In this case, how would I go about charging the surface book while projecting?

I have the surface book 2 dGPU model.

Thanks!

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πŸ‘€︎ u/iqjump123
πŸ“…︎ Aug 30 2021
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Unable to detach screen in Surface Book 2 running Windows 11. Feedback hub link in description. /r/Surface/comments/pktcn…
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πŸ‘€︎ u/innocently-guilty
πŸ“…︎ Sep 09 2021
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HDMI to USB-C cables that actually work with the Surface Hub 2 & Surface Pro X

I've had an ongoing love/hate relationship with the Surface hub. Mostly hate as it always seems to have issues with connecting 2 monitors - none of them 4K. Just run-of-the-mill work screens. I thought by upgrading to the Surface dock 2 it would solve all my problems. Silly me...

Initially none of the HDMI to USB-C cable would work and after some digging, the Hub needs 'active' cables'. Would have been nice of MS to mention that anywhere. I am on my 3rd set of cables and one is connected into the hub and the other one connected directly in the Surface in order for both screen to work. And yes, I have done all the troubleshooting and update steps MS recommends.

I also updated to Win 11 Beta, hoping it would make a difference. It doesn't.

Anyone has success with a particular HDMI to USB-C cable with a Surface Hub connected to 2 screens. Much appreciated if you could share.

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πŸ“…︎ Sep 13 2021
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Surface Connect HUB not from Microsoft

Is there actually a HUB that uses Surface Connect which is not from Microsoft? Or would it be a drawback when using a Microsoft Connect to USB C 3.2 or 4 cable and connect to a HUB?

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πŸ‘€︎ u/just-rundeer
πŸ“…︎ Nov 13 2021
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Surface pro7 usb-c hub Selection for 2k@144hz

Hi guys, maybe this is a simple and old question but I am new here and couldn’t find a proper answer.

My target is to connect surface pro7 with a 2k@144hz monitor. A cheaper method than using Microsoft dock.

According to my knowledge, it’s better to use DisplayPort than hdmi2.0. Since I find the Microsoft usb c travel hub with hdmi2.0 but someone says it doesn’t support 144hz, is that right?

And I find some recommendations here, like anker and cablematters products with dp 1.4. But the anker says it doesn’t compatible with surface pro 7 as it doesn’t support dsc. Cablematter says it supports surface book2 but not mention surface pro 7.

So could you recommend a usb-c hub compatible with surface pro 7 supporting 2k@144hz? Also, how about two 2k@60hz? Any comments would be appreciated.

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πŸ“…︎ Nov 03 2021
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