What bugs me is the fact that J.D. Power is a marketing firm best known for automotive research. So it collects consumer responses for a variety of surveys, asking drivers about the reliability of their car’s engine, or the comfort of the seat or performance of the transmission. and then awards car models rankings based on those surveys. But how helpful those surveys are to car designers and car consumers is up for debate. And the reason car companies choose to so frequently include J.D Power rankings in their commercials has less to do with the surveys’ legitimacy than with how recognizable the firm has become to consumers. voluntarily supplied customer data, Also, there's a lot of confirmation bias and a blown engine is as bad for quality as too few cupholders! Is there real rating happening or just check marks on a list? It’s time someone said it.
"Tesla profiled for first time: Tesla receives an APEAL index score of 896. The automaker is not officially ranked among other brands in the study as it doesn’t meet ranking criteria. “Unlike other manufacturers, Tesla doesn’t grant us permission to survey its owners in 15 states where it is required. However, we were able to collect a large enough sample of surveys from owners in the other 35 states and, from that base, we calculated Tesla’s score. "
https://www.jdpower.com/sites/default/files/file/2020-07/2020083%20U.S.%20APEAL.pdf
Porsche is officially ranked #1 with a score of 881
