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Hi everyone, I hope all is well for you and yours.
This is a long read.
I feel that I need to bring attention to something that is quite serious with Dada. I've signed-up to Reddit to say this as I've seen many messages about how the company has changed. I feel some clarification is needed in a calm manner. I'm sure there are lots of opinions out there but I feel I am quite well placed to provide concrete information about the current situation. This isn't meant to be scaremongering so I apologise if it comes across as such.
I have worked for them for nearly 3 years now and I've been lucky enough to build some fantastic connections with students and their parents, even meeting some of them on their travels to the UK which has been both an honour and a privilege. Making memories like these are crucial to a fulfilling life I feel, so I am really happy to have worked for Dada in this respect for the past few years.
This is for those who are thinking of working for them, or indeed those who are still currently working for them who might perhaps stumble across this Reddit. I've picked key details from recent exchanges with parents with whom I've been in touch with via e-mail and Skype for some time, as well as my own experiences:
- 'Their service has become very poor, or you could say no service at all in the last 6 months' direct quote from a parent. This should be concerning for anyone, not least for the parents. Of course you could say COVID-19 is to blame but I know other companies that have still been in touch with customers and staff during this time, so it is perplexing. In summary: how are you supposed to get new students and keep existing students if the company does not communicate with parents?
- They change the bonus pay scale each month without any explanation. They say it's because of 'market forces' but decline to give any details.
- They reduced the base pay to $15 an hour. I was higher than this but it has recently been made up with the 'step bonus' scale as I work quite a lot per week. Now however with fewer students and a somewhat variable bonus pay scheme, I am left worse off.
- There is no contract. They did away with a contract 4 months ago, so the tiny number of obligations they had towards you have now disappeared. If this was any other company, would you work without a contract being provided and signed?
- I have not been receiving replacement students for new empty time slots, and the amount of trial classe
